Cleaning Etiquette: How to Make the Most of Your Atlanta Apartment Cleaning Service

1. Tidy Up Before They Arrive

It’s always helpful to do some light tidying before your cleaning professional arrives. Clearing countertops, putting away personal items, and organizing clutter allows the cleaner to focus on the actual cleaning tasks instead of spending time picking up. You don’t need to deep clean—just ensure they can easily access the surfaces and areas that need attention.

2. Provide Clear Instructions

Every household has its own quirks and preferences. If there are specific areas that need extra attention or particular products you want to be used, communicate this clearly. Creating a simple checklist or verbally explaining your priorities can help ensure your cleaning professional knows exactly what you expect.

3. Offer Supplies or Clarify Expectations

Most cleaning companies or independent cleaners bring their own supplies, but if you prefer certain products (especially for specific surfaces like granite or stainless steel), make sure you have them available and let the cleaner know. Some clients like to provide a vacuum, broom, or other tools to avoid any cross-contamination from other homes, which is especially important for allergy-prone households.

4. Decide Whether to Stay or Leave

Some people prefer to stay home while others feel comfortable leaving the house during a cleaning service. This is a personal choice, but it’s often easier for cleaners to work without anyone in the home. If you choose to stay, give them space to move freely and work efficiently.

5. Expect Both Male and Female Cleaners

It’s important to note that not all cleaning professionals are women. At Maid Kept, our team includes both male and female cleaners who are equally skilled and professional. Having male cleaners on the team can bring added value, particularly for tasks that may require more physical strength, such as moving furniture or using heavy equipment. Regardless of gender, every team member is dedicated to providing top-notch service.

6. Pets and Cleaning Day

If you have pets, plan accordingly for cleaning day. Whether your cleaner is male or female, pets can sometimes become anxious or excitable when strangers enter the home. It’s often best to keep them in a separate room or crate to prevent interruptions and ensure everyone’s safety.

7. Tipping Etiquette

Tipping is always appreciated but not required. If you’re happy with the service, a tip of 10-20% is common practice. Some clients prefer to tip after each cleaning, while others may choose to give a larger tip during the holidays or for exceptional work. Consider the quality of the service, your budget, and how often you use the service when deciding how much to tip.

8. Respect Their Time

If your cleaning service is scheduled for a specific amount of time, try to avoid adding extra tasks at the last minute. Be mindful of their schedule, as they likely have other clients to attend to after your appointment. If you do want something additional done, it’s best to ask in advance so they can allocate the appropriate time and resources.

9. Communicate Regularly

Maintaining an open line of communication is key to ensuring you’re both on the same page. If you’re unsatisfied with any aspect of the cleaning, don’t hesitate to bring it up politely. Most professionals are happy to make adjustments to ensure their clients are satisfied. Likewise, if they’ve gone above and beyond, let them know how much you appreciate their hard work!

10. Understand Their Boundaries

Cleaning professionals are there to clean, but there may be certain tasks they don’t do, such as picking up after pets, doing laundry, or cleaning up hazardous materials. If you’re unsure about what’s included in your service, ask in advance. Understanding and respecting these boundaries ensures there are no misunderstandings.

11. Show Appreciation

A simple “thank you” goes a long way. Cleaning professionals often perform difficult, detailed work, and showing gratitude for their efforts can build a positive, long-term relationship. Whether it’s through a small tip, a positive review, or just verbal acknowledgment, expressing appreciation makes a big difference